SERVICE:

We are a Professional watch sales and service centre specializing in Swiss and Japanese watches in Toronto – Since 1979. Our service facility is a fully-equipped, technologically advanced, modern clean and bright service centre that utilizes traditional repair techniques together with the most up-to-date State-of-the-art diagnostic equipment and tools to do professional high-grade repairs on premises. Our Certified Master technicians are highly trained senior level professionals with extensive horological experience who have generations of heritage, passion and lineage of expertise earning the most coveted artisan titles of being true “Grand-masters.”

Think of us as a technologically-advanced modern intensive care unit where you will see all the diagnostic computers, right tools, sophisticated equipment and accessible parts ready to work on your timepiece in lightning-quick time.

Our workshop is complemented with our own parts department that stocks over 100,000 parts so you can have most of your repairs done here cost-effectively, expeditiously and, best of all, in one convenient trip.

We are also world renowned for our unique ability to do most repairs on premises “while-you-wait” and have cost effective “practical solutions” for countless impossible one-of-a-kind challenges. This is a skill that differentiates us that can’t be replicated anywhere and can only come with over 50 years of experience.

We have the professional experience and in-depth knowledge necessary to repair everything you need from the most basic battery change, strap replacement, bracelet repair, link resizing, scratch removal and polishing, crystal installation, fixing your broken stem and crown, dial refinishing, water pressure testing right up-to overhauling your chronograph to restoring the most exclusive Tourbillions. We warranty all of our work and consistently deliver high-quality repairs.

We reduce complex Horological technical jargon into simple, clear and easy to understand language. We have a knack for being nimble so we can both get things done quickly and cost efficiently. Then we take it one step further and go above and beyond and give you clear and concise instructions on how to make you get the most out of your purchase / service. Our best practices and industry leading business acumen ensure our satisfied customers walk away with a smile (and even end up becoming our brand ambassadors). We now have over 5 generations of loyal repeat customers.

SERVICES WE PROVIDE:

Overhauls, ultrasonic cleanings, restorations, custom work, vibrograph computer timing calibration, E-55 smart laser (two axis), water resistance pressure testing, Swiss and Japanese battery replacements, watch straps, bracelets, crystal and sapphire replacements, stem and crowns, ceramic coating, dial refinishing, engraving, luminescent paint, parts fabrication, scratch and dent removing, invisible case mending, polishing in shiny and satin finish, watch bracelet re-sizing, bracelet repairs, clasp repairs, link extensions, components, spare parts, service tools and accessories.

WE SPECIALIZE IN:

We service all makes and models including quartz, kinetic, Eco-drive, mechanical wind, automatics, co-axial, tourbilliions, pocket watches, clocks, antiques and more.

Premium Brands We Service: Class One (Tier One):
Audemars Piguet, Blancpain, Breguet, Breitling, Cartier, Chopard, Ebel, ETA, Eterna, Franck Muller, Girard-Perregaux, Glashütte, Hublot, HYT, IWC Schaffhausen, Jaeger-LeCoultre, Montblanc, Omega, Panerai, Patek Philippe, Piaget, Roger Dubuis, Rolex, Tudor, U-Boat, Ulysse Nardin, Vacheron Constantin, Zenith.

Premium Brands We Service – Class One (Tier Two):
Alpina, Baume & Mercier, Bell & Ross, Certina, Concord, Cyma, Fortis, Gucci, Hamilton, Longines, Links London, Mido, Movado, Oris, Porsche Design, Rado, Raymond Weil, Roamer, Sinn, TAG Heuer, Tissot, Universal Genève.

Class Two Brands We Service:
Armani, AWC, Breil, Bulova, Burberry, Casio (G-Shock), Citizen, CK, Daniel Wellington, Diesel, DKNY, Doxa, Elgin, Emporio, ESQ, Fossil, Gruen, Guess, Luminox, Michael Kors, Mondaine, MVMT, Nixon, PhilipStein, Rosefield, Rotary, Seiko, Skagen, Swiss Army, TechnoMarine, Tommy Hilfiger, Versace, Vestal, Wenger, Victorinox.

Top Services Performed. (General Procedures) Restoration, Service A2, Service B1, Service B2, Service C1, Service C2, Service D, Service E.